1. Dispute the completeness of accuracy of the commercial background screening report.
If incomplete inaccurate:
Commercial background screening: Individual contacts the commercial background screening company to request reinvestigation within 30 days of notification. Government database check: Individual follows the instructions in the notification package on how to work with the FBI for resolution within 60 days of notification. Process outlined online here.
If Government database check is blank:
Send the following to Fortior Solutions:
- Copy of Criminal History Report
- Adjudications Form
- Copy of Photo ID
Fax: (971) 223-6496
Attn: Vetting & Screening Services – RAPIDGate Adjudication
5800 NE Pinefarm Court
Hillsboro, OR 97124
The individual and RAPIDGate Company Administrator (RCA) will be notified of the adjudication results.
- If successful: Credentials are created and/or reactivated.
- If not successful: Credentials are not created or reactivated.
- Individuals may elect to go through the waiver process if eligible within 60-days from the initial notification. Apply for a Waiver
Frequently Asked Questions
How long do I have to apply for an adjudication?
Commercial Background Screen: 30 days from date of notification
Government Database Check: 60 days from date of notification
Can I mail in my adjudication form?
We encourage you to fax in the adjudication forms to expedite processing or you can mail the completed forms to us. Due to the Personal Identifiable Information (PII) contained on the Criminal History Report, we can not accept emailed forms.
Can I mail in my waiver forms?
We encourage you to fax or email in your application to expedite the process. However, if you do not have access to an email or fax, individuals should call 1.877.727.4342 for assistance.
Can my waiver be approved for access by one installation and denied for access by another?
Yes, this is accurate. A waiver must be submitted for each installation that an applicant needs access to. Each installation has the opportunity to approve or deny the waiver request at their discretion.